About Delta TechOps

As Chief Executive Officer of Delta Air Lines, Ed Bastian leads a team of 80,000 global professionals building the world’s premier international airline. A 20-year Delta veteran, Ed leads Delta’s long-term strategy and champions Delta’s shared values of honesty, integrity, respect, perseverance, and servant leadership. He grew up in Poughkeepsie, N.Y., and graduated from St. Bonaventure University with a bachelor’s degree in Business Administration.

As President of Delta’s Technical Operations division, John leads a world class team of aircraft maintenance professionals responsible for delivering exceptional customer service and brand- ready aircraft. He also serves as head of Delta’s MRO business, the largest in North America and the third largest worldwide. John holds a bachelor’s degree in Aerospace Engineering from the Georgia Institute of Technology and an MBA from Emory University’s Goizueta Business School.

As Vice President of Commercial, Basil leads our MRO with a strategic focus on sustained growth. Basil has more than 30 years of industry knowledge and experience with aircraft and engine equipment manufacturers. He holds a B.S.E. in AeroSpace Engineering from Texas A&M University and a M.S.E. in AeroSpace Engineering from University of Michigan.

As Vice President of Business Operations, Penny provides oversight of Customer Service, Strategy, Product Development, Business Performance & Technology. Penny’s aviation career began at Northwest Airlines and since then, she has spent 16+ years in various areas of the airline ranging from inventory forecasting to systems analysis & warranty, information technology, supply chain sourcing & leading M&A transactions. She holds a Bachelor of Science in Mathematics degree from University of Madras, India.

As Vice President of Operations, Mike oversees operations including Engine & Component Maintenance Operations, Service Delivery, Product Quality & Continuous Improvement, Supplier Operations and Delta Material Services. Mike has 30 years in the industry and in addition to his experience leading operations teams at TechOps, he holds an MBA from the University of Georgia, a BA from Georgia State University, and certifications in Lean Production Systems Design and Constraints Management.